Privacy Policy

I collect and store only the absolute minimum amount of personal data required. I do this when you give your consent, for legal reasons, and for legitimate business purposes such as communicating with my clients.  If you’d like to know which of your personal data I’m storing, or to request deletion of your data, please just ask. My contact details are at the bottom of every page of this website.

Personal data

If you are a client, you use my website, or you contact me, I will need to store some personal data about you. This is required so that I can provide services to you, and also for legal reasons such as accounting and record keeping.

I always ensure that I have a lawful basis for processing the personal data that I collect. When you browse my website, the lawful basis for processing your data is that it is necessary for my legitimate interests, to understand how people are using my website, in order to improve the experience for them, and other visitors.

If you use a contact form, the personal data I collect includes your full name and email address, and any other detail which you supply. In this case the lawful basis for processing your data is that it is by consent, and it is required in order for me to handle and respond to your enquiry.

If you become a client, the lawful basis for processing your data is that it is by consent, and is required in order for me to provide services to you. In this case, as well as your own personal data, I may also have access to and store the personal data of your clients, website visitors, etc. as part of my work with you. Protection of this data is something that we will discuss when I begin working with you.

Where possible, I keep your data inside the EEA. Where I don’t, the following safeguards are in place:

  • I use Google Analytics for website analytics, so your data may be transferred outside of the EU. When this happens, your data is protected by the EU-US and Swiss-US Privacy Shield Frameworks, adhered to by Google Analytics.
  • I use Slack for internal communications, so your data is transferred out of the EU and stored in the USA. This is covered by Slack’s Privacy Shield agreement.
  • I use Trello to monitor the progress of enquiries and projects, so your data is transferred out of the EU and stored in the USA. This is covered by Atlassian’s Privacy Shield agreement.

You have the right to request access to your personal data, amendments to it, and for it to be deleted.

You can ask for a copy of the personal data that I hold on you by emailing paul@designimage.eu. I’ll need copies of two types of approved identity in order to process your request (such as a passport and driving licence). You can also ask me to make corrections to data you consider to be inaccurate by emailing the same address.

Cookies

My website uses cookies, but I keep these to the absolute minimum required for this website to function and for other legitimate interests.

Cookies are very small text files containing small amounts of information which are downloaded to your device when you visit a website. These cookies are then sent back to the originating website on each subsequent visit, or in some cases to a third party website that recognises that cookie. Cookies are useful because they allow a website to ‘remember’ information on subsequent visits. Cookies can do many different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving the user experience.

More information on cookies is available at allaboutcookies.org

The specific cookies I use on designimage.eu are:

  • Google Analytics: This is a third party service provided by Google used by many millions of websites. It allows me to collect completely anonymous information about visits to my website, which helps  improve the website over time. No personal data is stored in this cookie or sent to Google Analytics.
  • Cookie Notice: The first time you visit my website I show you a visible banner to remind you that by using the website you consent to the use of cookies. Once you have seen this, I set a cookie so that you do not see it again. No personal data is stored in this cookie.
  • WordPress: This website is built using WordPress open source software. WordPress stores certain cookies in order for it to function (such as whether a visitor is logged in). However, this does not apply to the majority of my visitors, it affects only our website editing team, which currently, is just me.

By using my website you consent to the use of cookies as outlined above. The cookies I use will be stored on your device (unless rejected or disabled by your browser).

Most internet browsers accept cookies by default. However, it is possible to set an internet browser to reject cookies. If you do not accept the use of cookies as set out in this policy, please set your internet browser to reject cookies. This should not seriously affect your ability to use this website.

Please contact me if you have any questions about my use of cookies, though please note that I cannot answer individual technical enquiries (such as how to disable cookies in your browser).